Responsible Neighbors
We seek to grow alongside the communities that surround our operations, generating genuine relationships and promoting development.
In 2024 we achieved:
Contributing to the development of successful communities.
Water and sanitation projects
We support programs related to health, safety, water, and sanitation. In Nicaragua, with the project “Water for All”, we have benefitted more than 9,700 people in 19 communities and they now possess their own drinking water supply.
Health projects
All our operations have health clinics offering primary care, ophthalmology, and dentistry services. We have a healthcare team of 131 professionals, including 1 epidemiologist, 2 occupational physicians, 2 public health specialists, 9 general practitioners, 3 nutritionists, 60 nurses, 6 paramedics, 41 health brigade members, and 2 dentists.
+51,000 medical consultations were carried out during the year 2024, of which some of them were pre-employment medical consultations, dental consultations, follow-up medical examinations, among others.
Additionally, we share with our collaborators and close people about:
- Vaccination campaigns
- Preventive days
- Days for the detection of chronic-degenerative diseases
- Pre-employment medical consultations
- Follow-up medical exams
- Awareness campaigns on health issues
- Daily talks by health brigade members
- Mobile preventive health units
Education projects
- Pantaleon Educational Centers.
- Child Development Centers “Arcoíris del Futuro”.
- Education programs for adults.
- Technical skill trainings, entrepreneurship programs and allocation of seed capital.
- Scholarships.
- Support for schools with equipment and furniture.
In 2024 more than 89,400 people from surrounding communities benefited from a variety of projects — ranging from technical training to develop skills that enable them to earn additional income and potentially start their own businesses, to care provided at community health centers, community infrastructure improvement projects, and more.
Pantaleon Schools
We promote inclusive and equitable quality education for the children of our collaborators, as well as children and youth of the surrounding communities. We have three schools, one in Guatemala and two in Nicaragua, benefitting over 1,300 students. The schools provide a constructivist education called “Visionary Schools, Citizenship Builders” where children and young people are active participants in their training. This methodology supports the students’ self-esteem, making them agents of change within the school, their family, community and country.
Additionally, in 2024, the SER model was implemented, consisting of four key pillars: a comprehensive model with an emotional and academic focus, balanced daily meals, daily learning assessments, and investment in school leadership and coaching.
Reforestation campaign in Pantaleon´s school in Nicaragua.
Early childhood development centers
Support for education starts early. Early childhood development centers called, “Rainbow of the Future” provide comprehensive education, early stimulation, food security, and access and psychopedagogical care. It stimulates the development of motor skills and promotes health through school feeding programs and growth monitoring for children aged one to five years old.
Adult Education Programs
Pantaleon provides primary and basic education to its employees. In Guatemala, literacy and academic remedial programs are offered to migrant cane cutters during the harvest season, helping more than 300 people complete their studies through the “Weekend Program” and the “Adult Education Program”. In Mexico, factory workers have the opportunity to take these courses in classrooms equipped within the mill. These programs allow our employees to continue their studies and access better opportunities both inside and outside the organization, as well as the possibility to further their education in areas of interest.
Collaborators receiving classes inside the facilities at Pánuco sugar mill, Mexico.
At Pantaleon we listen to our neighbors and participate in round tables to find solutions to common problems.
We have a mechanism of communication and suggestions in which the communities can consult regarding our processes or report any incidence that we may have caused them.
The Social Development team of each sugar mill responds to all incidents in less than seventy-two hours.
Telephone
Guatemala:
Toll-free line: 1 801 0002424
Conventional line: +502 2377-2424
Nicaragua
Toll-free line: 001 800 5020098
Conventional line: +505 2342-9040
México
Toll-free line: 800 1233422
WhatsApp: +502 4128 7000 (Open to any country).
Online: Click here.
Written mail: Addressed to the Department of Social Development.
In-person: For complaints made in-person, we follow up using a file record.
Visits to our operations
As part of our strategy to engage with our surrounding communities and various stakeholders, we promote and host visits to our organization in order to maintain good relationships, showcase the management of our production processes, share our responsible development practices, and listen to concerns or suggestions.
To date, more than 500 people from 50 communities have visited our operations.
Developing neighboring communities
Pantaleon Foundation
Since 1992, Pantaleon Foundation has contributed to the responsible development and quality of life of people through education, health and environmental projects. Created by members of the founding family, the Foundation supports communities of influence in Guatemala, Nicaragua and Mexico.
Fundazúcar
We are part of Fundazúcar, the social arm of the Guatemalan Sugar Association (ASAZGUA), who promote social programs with the aim of promoting integral development.
